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Thursday, 19 March 2020

Covid-19 pandemic: Govt talks to Facebook, Google, WhatsApp for virus information blitz

The US-based search giant will send close to 300 million notifications a day to users containing information on the pandemic, a senior official said.

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Coronavirus impact: Hikes, bonuses on the block as IT firms get ready for slump

India’s technology services firms have asked those employees who can deliver remotely to work from home. They have sent trainees back home from campuses in a bid to keep to social distancing norms and reduce the spread of the virus.

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Nihilent acquires cross-disciplinary innovations agency Hypercollective

Global consulting and services firm Nihilent acquired the cross-disciplinary innovations agency, Hypercollective. Nihilent’s technology stacks, used for a deeper understanding of customers, aims to get amplified with Hypercollective’s creative capabilities to bridge the gap between technology, digital, spatial, and creative.

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Demand for WiFi gear surges as India Inc. increasingly works from home

As India Inc increasingly works from home to combat the Covid-19 pandemic, demand for WiFi equipment has more than doubled in the last two weeks leading to a supply crunch, with even the rental ecosystem for devices becoming a hit.

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L&T Technology Services appoints Amit Chadha as Deputy CEO

L&T Technology Services Limited announced that it has appointed Amit Chadha as Deputy Chief Executive Officer and whole-time director of the company effective April 1.

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Indian IT built to last: HDFC Securities

Tech spends in banking and financial services are likely to be robust despite a growth slowdown. This is because banks continue to invest in building digital platforms and channels and decommissioning legacy applications as they deploy more automation and bots.

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Wednesday, 18 March 2020

Happy Employees = Biggest CX drivers

Strategising customer experience is a challenge for today’s companies, but one way to get it right is to keep your employees happy, for its they who create h...

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