Given the accessibility of WhatsApp as a medium and people’s preferences to chat, Haptik said that it had built a chatbot called “nCov helpdesk” which can be accessed by sending a WhatsApp message to the number +91 93213 98773. Based on data available on the WHO website, the bot is trained to answer frequently asked questions on the new coronavirus.from Tech-Economic Times https://ift.tt/39kgD1x
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