Infosys launches Artificial Intelligence-driven solution to automate helpdesk operations

Infosys and Blue Prism had joined hands in 2017 to help enterprises drive intelligent automation capabilities across multiple industries. Infosys Cognitive Email Workbench is an AI-based assisted automation solution that allows clients to eliminate manual resolution and build near-touchless contact centres, a statement said.

from Tech-Economic Times https://ift.tt/3gAx64F